IT Team Lead

1 week ago

Austin, Texas, United States Highmark Health Full time
Job Summary

This role oversees the activities of various IT personnel, making decisions on personnel actions, developing talent, and managing performance. The successful candidate will be responsible for controlling expenses, meeting budget goals, and overseeing daily operations.

Key Responsibilities
  • Provides subject-matter direction and guidance to lower-level staff
  • Trains, develops, and mentors staff
  • Assigns, monitors, and reviews progress and accuracy of work
  • Provides technical leadership in first-line resolution of complex technical problems
  • Hires, promotes, separates or makes recommendations regarding staff
  • Conducts performance reviews and assesses, manages performance
  • Engages in skills assessments and promotes professional development of staff
  • Assigns tasks, schedules work and establishes priorities
  • Adheres to Departmental budgeting and fiscal responsibilities
  • Oversees process for recording hours
  • Schedules work and assignments to maximize appropriate use of resources
  • Optimizes the utilization of resources by applying appropriate concepts, technologies and workflows
  • Provides deep expertise in assigning and overseeing work of staff
  • Visualizes, articulates, and solves moderately complex problems/issues
  • Communicates effectively with all levels of the organization
  • Connects strategy to employees job responsibility
  • Participates, as necessary, in training and development to remain current in field(s) of expertise
  • Actively participates in project teams
  • Manages and tracks project details
  • Promotes continuous improvement of processes and delivery of results within assigned unit/area
  • Ensures compliance with corporate standards, policies and regulations
Requirements
  • Required: Bachelors Degree in Computer Science, Information Science or closely related discipline
  • Preferred: Masters Degree
  • Required: 3 years of experience as a developer
  • Experience with Project Management tools
  • Experience with databases
  • Experience with multiple coding languages
  • Preferred: Epic Technical Experience
Skills
  • Working knowledge of reporting software
  • Proficient knowledge of end-user personal computing skills
  • Proficient PC skills and knowledge on files and folders
  • Proficient analytical skills and problem solving abilities
  • Strong interpersonal skills to manage employees and interact appropriately with senior management, internal clients, and external customers

Highmark Health and its affiliates are equal opportunity employers and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law.

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