Team Lead

1 week ago


Austin, Texas, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring the smooth operation of our store.

Key Responsibilities
  • Lead a team of associates in providing customer service and resolving member complaints
  • Assist management with supervising associates, training, and development
  • Communicate effectively with members, associates, and management to ensure seamless operations
  • Monitor and maintain store appearance, including zoning, merchandise arrangement, and cart management
  • Process transactions, handle claims and returns, and maintain accurate accounting records
  • Develop and implement processes to improve business efficiency and customer satisfaction
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience preferred
Benefits

As a Team Lead at Sam's Club, you will enjoy a competitive salary, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. You will also have access to our education benefit program, Live Better U, which offers tuition, books, and fees paid for by Walmart.

Our hourly wage range for this position is $22.00 to $30.00, with additional compensation in the form of premiums based on schedule, facility, season, or specific work performed.


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