Fiber Network Supervisor
4 weeks ago
ITG Communications, LLC seeks a highly skilled Fiber Network Supervisor to oversee the activities of fiber technicians and ensure the delivery of high-quality services to our customers. The successful candidate will be responsible for supervising, coordinating, and monitoring the work of technicians, negotiating and monitoring progress on new build, rebuild, extension, expansion, design, and planning projects. They will also set priorities for the fiber team, assign tasks, and check work at regular intervals.
Key Responsibilities:
- Supervise direct and functional reports, coaching and monitoring their performance to achieve established goals and objectives.
- Inspect the quality of work of in-house technicians and contractors regularly, ensuring adherence to federal, state, and company standards.
- Develop and implement appropriate methods, practices, policies, and procedures, informing employees of changes.
- Review and analyze service, quality control, maintenance, and operational reports to identify causes of nonconformity with specifications.
- Develop and assign work schedules, ensuring resources are maintained in proper working order.
- Maintain open communications with other departments, analyzing needs and designing for fiber construction projects.
- Perform field walkouts as required, coordinating with engineers and developers in designing the plant.
- Practice company safety policies and procedures, ensuring they are followed.
- Exercise independent judgment and discretion in matters of significance, demonstrating regular, consistent, and punctual attendance.
About ITG Communications, LLC:
ITG Communications, LLC is a full-service provider of permanently outsourced infrastructure services supporting the broadband cable and wireline telecommunication industries. Our customers rely on us to provide daily fulfillment services, construction, and maintenance services supporting their infrastructure and networks. We operate over 30 offices throughout the United States, employing approximately 1,200 people and owning a fleet of 800 fulfillment and construction vehicles.
We are committed to delivering leading quality of service and customer satisfaction scores, while adhering to honest and ethical business practices. Our proprietary business intelligence tool, FUSE, enables us to effectively manage labor, dispatch, fleet, inventory, payroll, work order status, and human resource management. We prioritize the safety and well-being of our employees, customers, and communities, striving for the highest standards of safety.
Our employees are the cornerstones of our success, and we operate in a culture that supports their lifestyle, safety, and career advancement. We provide competitive wages, bonus programs, and a compelling suite of employee health benefits, ensuring our technicians are fully prepared to deliver safe, skillful, efficient, and quality services.
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