Service Manager
2 weeks ago
DH Pace Company, Inc. is seeking a highly skilled and experienced Service Manager to join our team in Tampa, FL. As a Service Manager, you will be responsible for managing equipment, service, and installation technicians, as well as providing exceptional customer service.
Key Responsibilities:
- Manage and directly assist with employee/job scheduling and dispatching
- Provide assistance with technical/mechanical trouble-shooting/problem solving
- Effectively communicate with customers, ensuring the highest quality service is always provided
- Develop, train and hire technicians, office administrative personnel and interns/management trainees as necessary
Requirements:
- Bachelor's Degree highly preferred
- Minimum two (2) years' work experience; preferably with supervisory or managerial responsibilities with a commercial building products and materials company that fixes/repairs/installs equipment/products
- Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
- Must possess a Valid Driver's License and good driving record
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.
Our benefit offerings include:
- Medical, dental, and vision options: Available on the 1st day of the month following your start date
- Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year
- Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
- Floating Holidays: Up to 2 floating holidays per year
- Competitive compensation: Including annual performance evaluations
- 401k retirement plan: Including an employer match
- Company paid: Life insurance, short-term disability, & long-term disability
- and more
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