Service Manager

2 weeks ago


Tampa, Florida, United States D.H. Pace Company, Inc. Full time
Job Overview

DH Pace Company, Inc. is seeking a highly skilled and experienced Service Manager to join our team in Tampa, FL. As a Service Manager, you will be responsible for managing equipment, service, and installation technicians, as well as providing exceptional customer service.

Key Responsibilities:

  • Manage and directly assist with employee/job scheduling and dispatching
  • Provide assistance with technical/mechanical trouble-shooting/problem solving
  • Effectively communicate with customers, ensuring the highest quality service is always provided
  • Develop, train and hire technicians, office administrative personnel and interns/management trainees as necessary

Requirements:

  • Bachelor's Degree highly preferred
  • Minimum two (2) years' work experience; preferably with supervisory or managerial responsibilities with a commercial building products and materials company that fixes/repairs/installs equipment/products
  • Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
  • Must possess a Valid Driver's License and good driving record

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.

Our benefit offerings include:

  • Medical, dental, and vision options: Available on the 1st day of the month following your start date
  • Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year
  • Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • Floating Holidays: Up to 2 floating holidays per year
  • Competitive compensation: Including annual performance evaluations
  • 401k retirement plan: Including an employer match
  • Company paid: Life insurance, short-term disability, & long-term disability
  • and more

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