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Patient Service Representative
2 months ago
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Community Health Network. As a Patient Service Representative, you will play a vital role in providing exceptional patient care and administrative support to our clinical staff.
Key Responsibilities- Check patients in for appointments and collect patient payments
- Answer telephones and take accurate messages
- Schedule appointments and coordinate referrals
- Verify and update patient demographic information in our electronic medical record system
- Post and balance payments collected
- High school diploma or GED equivalent
- 1 year of experience in a healthcare environment or 2 years of customer service experience
- Strong listening and communication skills
- Ability to work well under pressure in a fast-paced environment
- Strong organization skills and attention to detail
We pride ourselves on being a community-driven organization that values empathy, communication, and collaboration. As a Patient Service Representative, you will be part of a team that delivers exceptional care and makes a difference in the lives of our patients.
We are an equal opportunity employer and comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.