Financial Aid Officer

4 days ago


Melbourne, Florida, United States Keiser University Full time
Job Summary

The Financial Aid Officer will play a critical role in guiding students through the financial aid process, ensuring they are properly funded, packaged, and prepared to start each semester. This position requires a high level of expertise in financial aid regulations, as well as excellent communication and customer service skills.

Key Responsibilities
  • Assist students with completing the Free Application for Federal Student Aid (FAFSA)
  • Determine students' eligibility for Title IV funding
  • Create cost estimates and explain funding options to students and parents
  • Work with students to obtain necessary documentation for verification
  • Review weekly reports to ensure all students' financial aid has been processed
  • Submit financial aid packages for processing by established deadlines
  • Ensure a low rate of return due to errors on all packages submitted
  • Provide exceptional customer service and respond to student inquiries
Qualifications
  • Bachelor's Degree preferred, but a minimum of a high school diploma or equivalent is required
  • 2-4 years of business experience
  • Demonstrated ability to exhibit Key Behaviors
  • Knowledge of Federal and State funding programs is helpful
  • Knowledge of Title IV regulations is helpful
  • Knowledge of Webclient software is helpful
  • Financial Aid experience is helpful
  • Ability to work assigned/flexible hours necessary to complete the job on a weekly basis
Key Behaviors
  • Dependability: Respond to requests in a timely manner
  • Teamwork: Balance team and individual responsibilities
  • Decision Making: Display willingness to make decisions
  • Communication: Effectively communicate with others
  • Time Management: Able to complete all job requirements in allotted time
  • Work Ethic: Display an organized and results-oriented approach, and motivation to perform without extensive direction
  • Accuracy: Display a high quality of work and level of accuracy
  • Innovation: Use a creative, solution-oriented approach to address problems
About Keiser University

Keiser University is a regionally accredited, private, non-profit university serving students in the United States and internationally. Our mission is to provide students with the knowledge, skills, and values necessary to succeed in their chosen careers and to become productive, responsible citizens.



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