Business Leader for Spa Operations

3 weeks ago


Downey, California, United States Total Investment Group Full time

We are a Total Investment Group, seeking a seasoned Business Leader to oversee the day-to-day operations of our Massage Envy locations in Downey.

Competitive Compensation

The successful candidate will enjoy a competitive base pay of $21-$23 per hour, plus bonuses and commissions based on experience and performance. Our comprehensive benefits package includes Cal State 401(k) or Private 401(k) after 90 days of work, CA sick leave after 90 days of work, and in-depth product and service training.

About the Role

This is an exciting opportunity for a natural leader who can build relationships, motivate, coach, and support a team. As a key member of our leadership team, you will be responsible for managing all operational aspects, including driving memberships, promoting membership and retail sales, guiding and supporting team members, managing cash handling and deposits, overseeing inventory, ensuring compliance with all laws, and striving for continuous growth by setting goals, prioritizing work, and analyzing business performance.

You will effectively resolve customer challenges while maintaining a safe and therapeutic environment, empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly, and develop positive relationships and build confidence with employees, members, and guests.

Requirements
  • Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required.
  • Be a natural leader who can build relationships while motivating, coaching, and supporting a team.
  • Be able to have tough conversations in a professional and constructive manner.
  • Be able to create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
  • Weekdays, Weekends, holidays, and evenings are available (please refer to our website for business hours).
About Us

If you're ready to lead the charge to help people feel their best, we would love to meet you.



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