Store Operations Manager

5 days ago


Downey, California, United States Knitwell Group Full time
Job Description

We are seeking a highly skilled Store Operations Manager to join our team as a Lane Bryant Store Customer Specialist Sales Leader. As a key member of our store operations team, you will be responsible for managing store operations, driving sales growth, and delivering exceptional customer service.

Main Responsibilities

  • Manage store operations, ensuring a positive customer experience and driving sales growth.
  • Deliver outstanding customer service, building strong relationships with new and existing customers.
  • Represent current products, fit and fashion trends with customers to inspire and build trust.
  • Proactively plan and organize customer contacts, ensuring timely and meaningful interactions.
Requirements

  • Minimum 3 years' experience in retail management, with a proven track record of meeting or exceeding performance standards.
  • Flexibility to work varying shifts, including nights, weekends, and holidays.
  • Proficiency in using mobile technology (e.g. Registers and iPad) to engage with customers.
  • Ability to adjust or move store fixtures, weighing up to 25 pounds.
Estimated Salary: $50,000 - $65,000 per year, based on experience and location.

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