Enterprise Application Support Specialist
5 days ago
The Enterprise Application Support Level 2 role at Tech Tammina is a critical position that requires a highly skilled and experienced professional to provide technical and application support for New York City Health + Hospitals. The successful candidate will demonstrate competent IT literacy and ability to support the technology and applications in the functional areas (Clinical, Business Applications, Financial, and Infrastructure Applications).
Key Responsibilities
Understands the flow of information through the Financial, Business, Clinical, and Infrastructure applications
Responsible for documenting, researching, and troubleshooting reported issues and requests
Fosters a business-oriented culture and mindset driven by continual service improvement techniques
Identifies and acts on opportunities for continuous improvement
Understanding critical business processes for supporting EITS Applications
Triage requests or issues to ensure that our service level agreements (SLA) are achieved
Requirements
Bachelor's Degree in Computer Information Services, Business Administration, Finance, or related fields;
Five (5) years of progressively responsible experience in the field of administration, office management, methods analysis, systems analysis and documentation, forms designs and control, two of which shall have been in process and workflow enhancement, data processing and management information systems;
What We Offer
At Tech Tammina, we offer a dynamic and challenging work environment that provides opportunities for growth and development. We are committed to delivering high-quality services to our clients and are seeking a highly skilled and experienced professional to join our team.
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