Application Support Specialist

2 days ago


New York, New York, United States Genesis10 Full time
Job Title: Application Support Specialist

Genesis10 is seeking an experienced Application Support Specialist to join our team in New York, NY. This is a 12+ month contract position.

Key Responsibilities:
  • Provide first-point-of-contact support for end-users in Rates
  • Deliver onboarding support for new processes into the MAPS organization
  • Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
  • Monitor and alert critical trading system environments
  • Troubleshoot complex systems issues
  • Proactively identify and resolve problem hotspots
  • Develop tools and drive efficiency/stability improvements
  • Accurately track support effort for effective management reporting
  • Implement releases and enforce change management policy
  • Manage major incidents and problems
Requirements:
  • Operating systems: Linux primarily
  • ITIL Certification or equivalent experience
  • Scripting languages: Unix Shell, Python
  • SQL: multi-table joins, grouping results, stored procedures
  • Grid computing, job scheduling, batch management
  • Enterprise Monitoring - ITRS Geneos
  • Documentation - Confluence
  • Experience with trading risk systems
  • Familiarity with Bloomberg and Reuters
  • Resilient and confident working in a high-pressure FO trading environment
  • Excellent communication skills
  • Leadership skills
  • Product knowledge - Rates SME, Greeks, PV, Delta, Gamma, and derivatives risk
  • Market data - yield curves, funding curves, volatility/correlation surfaces
Desired Skills:
  • Broadway, LIST, Valantic experience
  • Familiarity or basic coding knowledge of Python, .NET, or Java applications
  • Awareness of MiFid2 and its impact on pre-trade
  • FIX protocol
  • Dynatrace, OpenTelemetry
Pay Range:

$61.60-$69.60

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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