Application Support Specialist
2 days ago
Genesis10 is seeking an experienced Application Support Specialist to join our team in New York, NY. This is a 12+ month contract position.
Key Responsibilities:- Provide first-point-of-contact support for end-users in Rates
- Deliver onboarding support for new processes into the MAPS organization
- Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
- Monitor and alert critical trading system environments
- Troubleshoot complex systems issues
- Proactively identify and resolve problem hotspots
- Develop tools and drive efficiency/stability improvements
- Accurately track support effort for effective management reporting
- Implement releases and enforce change management policy
- Manage major incidents and problems
- Operating systems: Linux primarily
- ITIL Certification or equivalent experience
- Scripting languages: Unix Shell, Python
- SQL: multi-table joins, grouping results, stored procedures
- Grid computing, job scheduling, batch management
- Enterprise Monitoring - ITRS Geneos
- Documentation - Confluence
- Experience with trading risk systems
- Familiarity with Bloomberg and Reuters
- Resilient and confident working in a high-pressure FO trading environment
- Excellent communication skills
- Leadership skills
- Product knowledge - Rates SME, Greeks, PV, Delta, Gamma, and derivatives risk
- Market data - yield curves, funding curves, volatility/correlation surfaces
- Broadway, LIST, Valantic experience
- Familiarity or basic coding knowledge of Python, .NET, or Java applications
- Awareness of MiFid2 and its impact on pre-trade
- FIX protocol
- Dynatrace, OpenTelemetry
$61.60-$69.60
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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