Outreach Specialist I Position

4 weeks ago


Gretna, Louisiana, United States Priority Health Care Full time
Job Summary

Priority Health Care is seeking a highly motivated Outreach Specialist I to provide counseling, testing, and referral services to individuals with HIV/AIDS. The successful candidate will focus on re-engaging people living with HIV or AIDS who have been out of care by providing education on the importance of HIV care and treatment.

Key Responsibilities
  • Provide HIV pre/post counseling and testing services, as well as STI screenings.
  • Refer clients to Treatment Adherence/Partner services for newly diagnosed or returning to care individuals.
  • Assist staff with planning and participating in community events.
  • Identify HIV testing and condom distribution sites.
  • Inventory and monitor testing and outreach supplies on a weekly basis.
  • Provide outreach services, including case finding and client recruitment.
  • Maintain knowledge of and involvement with service providers in the community to identify those who are positive but not in care.
  • Attend multidisciplinary team meetings, community meetings, general staff meetings, and other required meetings.
  • Maintain a working relationship and involvement with area hospital and clinic social workers.
  • Access and follow up on referrals to community resources appropriately.
  • Work closely with clients to foster adherence through education and interaction with the medical team.
  • Able to complete paperwork accurately and ensure timely submission of required paperwork.
  • Complete data entry of patient information into Evaluation Web and submit required reporting to the Office of Public Health, Ryan White Services & Resources, and CDC.
  • Assist patients with accessing services and may attend appointments when needed.
  • Perform other duties as directed by your supervisor.
  • Search for and develop new Outreach/Testing sites.
  • Attend on and off-site training as needed.
  • Work closely with the community to develop and maintain HIV and Prep related networks.
  • Participate in Outreach Activities, including Pride, Southern Decadence, non-traditional venues, and other community engagement activities where priority populations socialize and congregate.
Requirements
  • Must be knowledgeable and experienced regarding HIV counseling and testing.
  • Must be skilled in educating clients about the importance of accessing medical care.
  • Must be certified and up to date in all requirements established by the Louisiana Office of Public Health, HIV/AIDS program.
  • Familiar with social determinants of health, particularly people of color.
  • Prior experience working with people living with HIV.
  • Prior experience working in outreach or community-based settings.
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Strong interpersonal skills and ability to build excellent relationships with team members, program participants, staff, and other external partners.
  • Excellent written and verbal communication skills.
  • Able to be a positive workplace example by working proactively for the good of the agency, maintaining a professional demeanor, and an upbeat attitude.
  • Operate at the highest level of confidentiality, able to maintain all HIPAA standards.
  • Maintain multiple tasks in a fast-paced environment and adaptable to changing project needs and deadlines.
  • Proficient in Microsoft Office.
Education/Experience
  • High school graduate and at least one (1) year office experience in dealing with the public; pleasant telephone etiquette; ability to deal tactfully and effectively with patients; must be computer literate.
  • Must have one (1) year direct HIV service and/or outreach experience.
Language Skills
  • Ability to read, write, speak, and comprehend written documents fluently.
Mathematical Skills
  • N/A
Reasoning Ability
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates/Licenses/Registrations
  • Current CPR and BLS certification.
Work Environment
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
  • This job description includes the major duties and responsibilities of the job but is not inclusive of every task inherent to the job. In addition, it may be occasionally necessary for employees to be assigned tasks not specifically covered by their permanent assignment. Employees will be expected to comply with reasonable requests from their supervisor.
Physical Demands
  • PHC will comply with the Americans with Disabilities Act, including the Americans with Disabilities Act Amendment Act, and all other Federal, State, and local legislative requirements. PHC will ensure that reasonable accommodations are made to enable a qualified individual with a disability to perform the essential functions of that position.
  • While performing the job, this position typically involves sitting, standing, climbing stairs, walking, carrying (15lbs), and lifting (15lbs). Coordinate multiple tasks simultaneously. Perform repetitive motion activities. Operates a computer keyboard. Makes and receives telephone calls. Daily use of general office equipment: copier, fax machine, phones, etc.
  • Temperature extremes may be encountered while working outdoors and indoors in buildings without air conditioning.
  • For outreach events the buildings may require walking up and down several flights of stairs, sometimes multiple times in one day.
  • Evening and weekend work may be required as job duties demand.
  • Travel is primarily local during the business day.

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