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Front Desk Associate

2 months ago

Irving, Texas, United States Marriott Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities
  • Process guest requests and resolve issues in a timely and professional manner
  • Provide accurate and efficient check-in and check-out services
  • Maintain a high level of product knowledge and make recommendations to guests
  • Collaborate with colleagues to ensure seamless guest experiences
  • Adhere to company policies and procedures to ensure a safe and secure work environment
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings and weekends
About Us

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are passionate about empowering our guests to regain control and enhance their well-being while traveling. Our goal is to become the preeminent wellness brand in hospitality, and we need passionate and engaged associates to bring our unique programming to life.