Business Operations Specialist

3 weeks ago


Tempe, Arizona, United States TEKsystems Full time
Job Overview

The Business Operations Associate plays a vital role in ensuring exceptional customer service and efficient management of customer accounts receivable.

Key Responsibilities:

  • Manage a portfolio of customer accounts with an aging balance exceeding $3.5 million
  • Process invoicing, PO tracking, and account resolution, collaborating with clients to resolve outstanding issues
  • Provide data-driven insights to support management decisions on account-specific matters
  • Act as a liaison between field offices and the Operational Support Group, addressing local/regional account inquiries and concerns
  • Audit accounts to ensure accurate billing and client-specific information

Requirements:

  • Strong customer relationship building and conflict resolution skills
  • Proficiency in managing multiple tasks and prioritizing responsibilities
  • Ability to work independently and adapt to changing workplace environments
  • Excellent follow-up and communication skills

What We Offer:

As a Business Operations Associate at TEKsystems, you will have the opportunity to develop your skills in customer service, account management, and operational support, working in a dynamic and collaborative environment.



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