Account Manager Bilingual
3 days ago
We are seeking a highly skilled and experienced Bilingual Account Manager to join our team at Keepers LLC. As a key member of our operations team, you will be responsible for managing customer relationships, leading supervisors, and coordinating start-of-new-customer processes.
Key Responsibilities:
- Customer retention and satisfaction
- Leading supervisors and conducting weekly one-on-one meetings
- Conducting in-person customer visits, resolving complaints, and responding to customer requests
- Coordinating start-of-new-customer processes
- Leading, attending, and participating in team meetings
- Clear and consistent communication with customers and team members
- Sales for new and existing customers
- Leading a team of supervisors
Requirements:
- 2+ years of experience in operations for a janitorial company with multiple job sites
- 2+ years of experience leading a large team
- Bilingual in English and Spanish, with consistent use of both languages
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams)
- Attention to detail
- Bachelor's degree in business or a related field
- Ability to work under pressure
- Reliable transportation
- Ability to work as a team member and independently
Benefits:
- 11 paid holidays
- Vacation days accrued after 90 days
- 401(k) benefits after one year
- Healthcare stipend
- Opportunities for growth and development
Company Culture:
We empower each other through consistent teaching, training, and development. We deliver results by making a plan, keeping commitments, and holding each other accountable. We grow both individually and as a team, providing excellent services and quality jobs for our local community.
Why Work with Us:
We are a growing, local, family-owned business that values our team members and invests in their growth and development. We have a big mission and a clear plan to get there, and we would love you to help us expand our reach and serve more people in Arizona.
What We Offer:
- A supportive and collaborative work environment
- Opportunities for growth and development
- A competitive salary and benefits package
- A chance to make a real impact in our community
Who We Are Looking For:
We are looking for a highly motivated and experienced Bilingual Account Manager who is passionate about delivering exceptional customer service and leading a team to success. If you are a team player with a strong work ethic and a desire to grow and develop with our company, we encourage you to apply.
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