Account Manager Bilingual Lead
3 days ago
Bilingual Account Manager
At Office Keepers LLC, we empower our team members to grow their skills and opportunities through consistent teaching, training, and development. We believe in delivering results by making a plan, keeping commitments, and holding each other accountable. Our company culture is built on core values that include respect, integrity, and extreme ownership.
As a Bilingual Account Manager, you will be responsible for customer retention, leading supervisors, and conducting in-person customer visits to resolve complaints and reply to customer requests. You will also coordinate the start of new customers, lead team meetings, and ensure clear and consistent communication with customers and team members.
Requirements:
- 2 years minimum experience in operations for a janitorial company with multiple job sites
- 2 years minimum experience leading a large team
- Bilingual in English and Spanish
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams)
- Attention to detail
- Bachelor's degree preferably in business
- Ability to work under pressure
- Reliable transportation
- Ability to work as a team but also work alone when needed
- Availability to work after hours and weekends when needed
Benefits:
- 11 paid holidays
- Vacation days accrued after 90 days
- 401(k) benefits after one year
- Healthcare stipend
- Working for a company that values your work
- Ongoing development and training meetings
Job Type: Full-time
Salary: $60,000.00 - $67,000.00 per year
Schedule:
- Monday to Friday
- On call
- Weekend availability
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