Account Manager Bilingual

1 week ago


Phoenix, Arizona, United States OFFICE KEEPERS LLC Full time
Job DescriptionAt Office Keepers LLC, we are seeking a highly skilled and bilingual Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and providing exceptional customer service.

We are a growing, local, family-owned business, and we are committed to helping people do what they love. Our purpose is to provide top-notch services and quality jobs for our local community.

We are looking for a talented individual who is passionate about delivering results, empowering others, and genuinely caring about building lasting relationships. If you are a team player who is motivated to make a difference, we want to hear from you.

Key Responsibilities Include but are not limited to:
  • Customer retention and satisfaction
  • Lead supervisors, conduct weekly one on one meetings in office
  • Conduct in-person customer visits, resolve complaints, and reply to customer requests
  • Coordinate start of new customers
  • Lead, attend, and participate in team meetings at Office Keepers LLC office
  • Clear consistent communication with customers and team members
  • Sales for new customers and existing customers
  • In charge of a team of Supervisors


Requirements:
  • 2 years minimum experience in Operations for Janitorial company with multiple job sites
  • 2 years minimum experience leading large team
  • Bilingual in English and Spanish. Will consistently use both
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams)
  • Attention to detail
  • Bachelor's degree preferably in business


Benefits:
  • 11 paid holidays
  • Vacation days accrued after 90 days. 9 PTO days in first year, additional days in subsequent years
  • 401(k) benefits after one year
  • Healthcare stipend
  • Working for a company that values your work
  • Ongoing development and training meetings


Job Type: Full-time

Salary: $60,000.00 - $67,000.00 per year

Schedule: Monday to Friday

On call

Weekend availability

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