Senior Member Engagement Specialist
6 days ago
As a pioneering nonprofit organization at the forefront of the global battery and energy storage ecosystem, Volta Foundation is a nexus for thought leadership, collaboration, and growth in the battery industry.
We are dedicated to empowering professionals across industry, academia, finance, and policy realms to catalyze growth and innovation in the battery ecosystem. Through our diverse array of open-access events, publications, industry reports, and collaboration platforms, we offer an unparalleled stage for stakeholders to unite, communicate, collaborate, and shape the future of the battery industry.
Job DescriptionThis role offers a unique opportunity to meet and engage with key figures in the battery industry, build a strong network, and develop a deep understanding of industry pain points and challenges.
As our Senior Member Engagement Specialist, you will play a critical role in ensuring the success and satisfaction of Volta Foundation's member companies. You will manage relationships, understand our members, and help members maximize the value of their membership. You will collaborate with cross-functional teams to drive engagement, retention, and satisfaction, ensuring members actively participate in Volta's programs and leverage the Foundation's resources.
The ideal candidate should be proactive and relationship-driven, with a passion for member engagement, client success, and industry collaboration. With strong interpersonal skills and a solution-oriented mindset, you will play a key role in fostering lasting relationships with member companies. Reporting to the Director of Member Success, your ability to understand and address member needs will be crucial in driving satisfaction, retention, and growth.
Key Responsibilities- Serve as the main point of contact for member companies, ensuring a seamless onboarding experience and continued engagement throughout their membership.
- Build and nurture strong relationships with member stakeholders, understanding their goals and addressing their specific pain points, ensuring Volta's support and resources align with their needs.
- Drive member engagement by promoting participation in Volta's events, publications, and programs, ensuring members maximize the value of their membership.
- 3+ years of experience in business development, customer success, account management, or a partnerships role, ideally in the technology or energy sectors.
- Strong relationship-building skills with a proven ability to manage and nurture long-term client or member relationships.
- Excellent communication skills, both written and verbal, with the ability to influence and collaborate with internal and external stakeholders at all levels.
- Competitive salary and benefits package, including medical insurance, unlimited paid time off, and comprehensive professional development opportunities.
- A dynamic and supportive work environment that fosters growth, innovation, and collaboration.
- The opportunity to contribute to a mission-driven organization making a significant impact in the battery industry.
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