Customer Engagement Specialist

6 days ago


San Jose, California, United States AlienVault Full time
About Our Team

We are a dynamic and fast-paced team looking for a Customer Engagement Specialist to join our retail sales floor in San Jose. As a key member of our team, you will be responsible for creating a positive and engaging customer experience and providing expert advice on AT&T products and services.

You will have the opportunity to work with a range of products and services, from the latest devices to personalized plans. With our comprehensive training program, you will be equipped with the skills and knowledge needed to succeed in this role.

Key Responsibilities:

  • Create a positive and engaging customer experience
  • Provide expert advice on AT&T products and services
  • Maintain a thorough knowledge of current promotions and offers
  • Meet and exceed sales targets

What We Offer:

  • A competitive hourly rate between $20.98 - $24.23 per hour
  • The opportunity to earn up to $13,700 in commissions if all sales goals are met
  • An uncapped commission structure that rewards top performers
  • A comprehensive benefits package including medical, dental, and vision coverage
  • A 401(k) plan with company match
  • Tuition reimbursement program
  • Paid Time Off and holidays
  • Sick leave and Paid Parental Leave
  • Disability Benefits and Life Insurance

Requirements:

  • High school diploma or equivalent required
  • No prior sales experience necessary (training provided)
  • Excellent communication and interpersonal skills
  • Ability to work a varied schedule including weekends


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