Customer Service Representative

2 days ago


Bloomfield, Connecticut, United States Staff My Agency Full time

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Staff My Agency. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and driving sales growth for our insurance business.

Key Responsibilities:

  • Customer Service: Provide prompt, accurate, and friendly customer service to our clients, addressing their inquiries and resolving their issues in a timely and professional manner.
  • Sales and Lead Generation: Develop leads, schedule appointments, and market appropriate insurance products and services to our clients.
  • Relationship Building: Establish and maintain strong relationships with our clients, understanding their needs and preferences to provide tailored solutions.

Requirements:

  • Experience: 1+ year of sales and customer service experience in the insurance industry or a related field.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and meet sales targets.
  • Licenses and Certifications: Property and Casualty license (required prior to start date), and Life and Health license (must be able to obtain).

What We Offer:

  • Competitive Compensation: Base pay (based on experience), monthly and annual bonuses, and a comprehensive benefits package.
  • Opportunities for Growth: Professional development opportunities, including training and mentorship programs, to help you advance your career in the insurance industry.


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