Customer Service Representative
2 days ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Staff My Agency. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and driving sales growth for our insurance business.
Key Responsibilities:
- Customer Service: Provide prompt, accurate, and friendly customer service to our clients, addressing their inquiries and resolving their issues in a timely and professional manner.
- Sales and Lead Generation: Develop leads, schedule appointments, and market appropriate insurance products and services to our clients.
- Relationship Building: Establish and maintain strong relationships with our clients, understanding their needs and preferences to provide tailored solutions.
Requirements:
- Experience: 1+ year of sales and customer service experience in the insurance industry or a related field.
- Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and meet sales targets.
- Licenses and Certifications: Property and Casualty license (required prior to start date), and Life and Health license (must be able to obtain).
What We Offer:
- Competitive Compensation: Base pay (based on experience), monthly and annual bonuses, and a comprehensive benefits package.
- Opportunities for Growth: Professional development opportunities, including training and mentorship programs, to help you advance your career in the insurance industry.
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