Customer Service Representative

3 days ago


Omaha, Nebraska, United States IWG PLC Full time
About the Role

We are seeking a highly motivated and organized Customer Service Representative to join our team at IWG PLC. As a key member of our community center, you will be responsible for providing exceptional customer service to our members, ensuring their needs are met, and exceeding their expectations.

In this role, you will work closely with customers across various industries, providing support with administrative tasks, technical issues, and other concerns. Your primary goal will be to create a welcoming and productive environment, allowing our customers to focus on their business.

A Typical Day in the Life:

  1. You will arrive early to ensure the center is ready for customers, checking that all facilities and services are available.
  2. You will handle customer inquiries, provide technical assistance, and resolve any issues that may arise.
  3. You will maintain accurate records, update invoices, and perform administrative tasks as needed.
  4. You will collaborate with colleagues to achieve common goals, share knowledge, and develop best practices.

What We Offer:

  • A competitive total compensation package, including a salary of $16.50 per hour.
  • An excellent benefits package, including paid time off, sick leave, and 11 paid company holidays.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A collaborative and inspiring work environment, with a strong focus on teamwork and employee well-being.


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