Senior Accountant

3 weeks ago


Brooklyn, New York, United States Jobot Full time
Job Summary

We are seeking an experienced inside salesperson to manage our existing carrier accounts. The ideal candidate will be responsible for ensuring continued customer satisfaction by providing a single point-of-contact for all communications and by diligently tracking customer requests.

Key Responsibilities
  • Preparing quotes in response to RFQs.
  • Coordinating an internal response to RFIs or RFPs.
  • Attending all periodic customer issues calls to ensure that all action items are being serviced in a timely manner.
  • Being the internal advocate for the customer, acting as the voice of the customer during internal meetings.
  • Taking ownership of all action items for each of the customer accounts; ultimately being responsible for the customer's satisfaction with us.
  • Making sure all pricing and part number information is updated and correct.
  • Preparing Statements of Work (SOW) and coordinating internally with stakeholders in various departments.
  • Ensuring that all contracts and agreements are reviewed and approved by the legal department in a timely manner.
  • Ensuring that resellers have all the materials that they need to be successful with their carrier accounts.

Requirements
  • A minimum of 5 years' experience in B2B Sales, Sales Operations, or related function.
  • Task-oriented, methodical, and diligent in tracking action items.
  • Taking ownership of work and becoming a customer advocate.
  • Pleasant and having a calm temperament, even under pressure.
  • Being a relationship builder and forming strong bonds with customers based on a foundation of trust.
  • Good knowledge and experience with Microsoft Office tools.

Preferred Qualifications
  • Experience in or knowledge of Telecommunications or computer networking.
  • Carrier Sales.
  • Contract Negotiation.

What We Offer
  • Competitive salary.
  • Paid Time off.
  • Medical, Dental and Vision Insurance.
  • Remote or Hybrid schedule for local candidates.


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