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Customer Service Representative

2 months ago

Honolulu Hawaii, United States CSN Collision Full time
{"title": "Customer Service Representative", "content": "About Us

At CSN Collision, we pride ourselves on providing exceptional customer service and a "Fast and Easy Process" for our clients after an accident. Our team of expert technicians boasts over 43 years of experience in the industry, ensuring a commitment to quality service and customer satisfaction.

Position Overview

We are seeking two enthusiastic and customer-focused Customer Service Representatives to join our team. While experience in the collision repair industry is a plus, we are willing to train the right candidates who demonstrate strong communication skills and a passion for delivering excellent customer service.

Key Responsibilities
  • Greet and assist customers in a friendly and professional manner.
  • Answer phone calls, respond to customer inquiries, and schedule appointments.
  • Provide updates to customers about the status of their vehicle repairs.
  • Process repair orders and manage paperwork related to customer transactions.
  • Resolve customer issues and complaints efficiently, maintaining a positive experience for all clients.
Why Work with Us?

We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Our supportive and dynamic team environment provides a great place to grow and develop your skills.

Requirements
  • Strong communication and interpersonal skills.
  • Excellent organizational abilities and attention to detail.
  • Ability to handle multiple tasks and work effectively in a fast-paced environment.
  • Basic computer skills and proficiency in using office software.
Benefits
  • Full Medical Health Coverage
  • Paid Holidays
  • Paid Vacation Days
  • 401K
", "lang_code": "en-US"}