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Sales and Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate at Massage Envy Stuart. As a key member of our team, you will play a vital role in delivering an exceptional experience to our clients and driving business growth.
Key Responsibilities- Client Engagement: Provide outstanding customer service by greeting clients, scheduling services, and addressing questions and concerns.
- Sales and Retention: Promote the value of total body care by educating clients on new services, selling memberships, and encouraging retail purchases.
- Team Collaboration: Work closely with team members to achieve sales and service goals, and maintain a positive and supportive work environment.
- Operational Excellence: Uphold Massage Envy's core values and policies, and maintain a clean and safe environment for clients and staff.
- Customer Service: Proven ability to provide exceptional customer service in a fast-paced environment.
- Sales and Retention: Experience in sales and customer service, with a track record of meeting or exceeding sales targets.
- Communication: Excellent communication and interpersonal skills, with the ability to work effectively with clients and team members.
- Teamwork: Ability to work collaboratively as part of a team, and contribute to a positive and supportive work environment.
- Competitive Compensation: A competitive hourly rate, plus commissions for sales and performance-based raises.
- Benefits: Paid vacation time, paid holidays, and discounted AFLAC and insurance coverage.
- Training and Development: Ongoing training and development opportunities to help you grow and refine your sales and customer service skills.
