Sales and Customer Service Representative

2 months ago


Stuart, Florida, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate at Massage Envy Stuart. As a key member of our team, you will play a vital role in delivering an exceptional experience to our clients and driving business growth.

Key Responsibilities
  • Provide outstanding customer service by greeting clients, scheduling services, and addressing questions and concerns.
  • Promote the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging home-care retail purchases.
  • Drive member retention through outreach via phone and email to current members.
  • Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or sales experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Flexibility to work nights and weekends.
What We Offer
  • A competitive hourly rate of $13 per hour, plus commissions for sales and raises based on performance.
  • Discounted services and products.
  • A dynamic and energizing work environment.
  • Training and development opportunities to help you grow and refine your sales and customer service skills.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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