Sales and Customer Service Representative

5 days ago


Stuart, Florida, United States Massage Envy Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate at Massage Envy Stuart. As a key member of our team, you will play a vital role in delivering an exceptional experience to our clients and driving the growth of our member base.



Key Responsibilities
  • Provide outstanding customer service by greeting clients, scheduling services, and addressing questions and concerns.
  • Promote the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging home-care retail purchases.
  • Drive member retention through outreach via phone and email to current members.
  • Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.


What We Offer
  • A competitive compensation package, including a $13 per hour base pay plus commissions for sales and raises based on performance.
  • A dynamic and energizing work environment where you'll consistently be challenged and have opportunities for growth and development.
  • Training and support to help you refine your sales and customer service skills.


We're committed to delivering an exceptional experience to our clients and growing our member base. If you're a sales and customer service superstar who is passionate about helping others and delivering outstanding results, we'd love to hear from you.



Requirements
  • A flexible schedule and availability to work nights and weekends.
  • Excellent communication and interpersonal skills.
  • A high school diploma or equivalent.
  • Previous retail or sales experience is a plus.


We're an equal opportunities employer and welcome applications from diverse candidates. If you're ready to take your sales and customer service skills to the next level and join a dynamic team, we look forward to hearing from you.



Salary Range$20,000-$40,000

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