Customer Service Representative

4 days ago


Stuart, Florida, United States BD (Becton, Dickinson and Company) Full time
Job Description Summary

Becton, Dickinson and Company (BD) is a leading global medical technology company that has been serving urology and ostomy customers for over two decades. We are dedicated to providing high-quality medical supplies and exceptional customer service to our customers.

We are currently seeking a Customer Service Representative to join our team. This is a 100% remote, work-from-home position that requires excellent communication and problem-solving skills.

Job Responsibilities

As a Customer Service Representative, you will be responsible for providing timely and accurate information to customers regarding their order status and product information requests. You will also be responsible for processing customer returns and working closely with the Medical Billing department to resolve disputed billing charges.

You will also be responsible for providing timely feedback to Customer Service Management regarding service failures or customer concerns. Additionally, you will partner with Sales Representatives to meet or exceed customer service expectations.

Requirements

To be successful in this role, you will need:

  • 1+ years of experience in the medical industry or call center/customer service
  • Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
  • Ability to solve practical problems and deal with a variety of variables
  • Knowledge of Microsoft Office Applications
  • Ability to work some evening shifts, weekends, or overtime as needed
Benefits

We offer a comprehensive benefits package that includes:

  • Up to 12 company-paid holidays
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Tuition reimbursement
  • Access to the BD Healthy Lives Program, Employee Assistance Programs, and additional support resources

We are an equal opportunity/affirmative action employer and do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.



  • Stuart, Florida, United States HOG TECHNOLOGIES Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Hog Technologies.Job SummaryThe Customer Service Representative will provide exceptional customer service by responding to inbound inquiries, resolving complaints, and offering solutions to increase product...


  • Stuart, Florida, United States Domino's Franchise Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative.Key ResponsibilitiesAnswer phone calls in a timely and professional manner.Greet customers warmly and treat them with respect and kindness.Provide exceptional customer service to ensure customer...


  • Stuart, Florida, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.About the Role:As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring that their experience...


  • Stuart, Florida, United States MILLENNIUMSOFT Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a...


  • Stuart, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Restaurant Team MemberAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and...


  • Stuart, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sales SystemEnsure orders are organized and accurateCreate a great customer experience by maintaining the...


  • Stuart, Florida, United States Public Storage Full time

    {"Job Title: Customer Service Representative Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, managing storage units, and maintaining the overall cleanliness and...


  • Stuart, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our technology and Point of Sales System.Ensure orders are...


  • Stuart, Florida, United States APP Jet Center Stuart Full time

    Job OverviewAPP Jet Center Stuart is seeking a highly motivated and customer-focused individual to fill the role of Customer Service Representative. This position is responsible for providing exceptional service to our clients and resolving any issues they may have in a timely and professional manner.Key ResponsibilitiesAnswering incoming calls and providing...


  • Stuart, Florida, United States Domino's Franchise Full time

    Job OverviewAs a Customer Service Representative at Domino's Franchise, you will play a vital role in delivering exceptional customer experiences. Key Responsibilities Answer phone calls promptly and greet customers warmly Provide personalized support to customers, treating them like valued guests Ensure every customer interaction is positive and...


  • Stuart, Florida, United States Mr. Handyman International, LLC Full time

    As an Office Professional at Mr. Handyman International, LLC, you will lead management and call closing efforts. Your responsibilities will include inbound and outbound customer communications, selling the value of our services, and overcoming objections to secure business. You will be responsible for representing our company and working with customers to...


  • Stuart, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest quality products and services.Key...


  • Stuart, Florida, United States NuCO2 Full time

    Job Title: Customer Service RepresentativeAt NuCO2, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Provide timely...


  • Stuart, Florida, United States Armellino Insurance Agency Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Armellino Insurance Agency. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely and professional...


  • Stuart, Florida, United States Dynamic Metals Full time

    Job OverviewDynamic Metals is seeking a highly skilled Customer Service Representative / Estimator to play a vital role in ensuring exceptional service standards and maintaining high customer satisfaction.We are a growing metal manufacturing company in Stuart, FL, and this position is a great opportunity for a motivated individual to join our team and...


  • Stuart, Florida, United States Public Storage Full time

    Job Title: Customer ServiceAt Public Storage, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our...


  • Stuart, Florida, United States Prescription Hope Full time

    Job OverviewWe are seeking a dedicated and compassionate individual to join our team as a Customer Service Representative. As a key member of our office staff, you will play a vital role in ensuring the smooth operation of our patient advocacy organization.Your primary responsibilities will include maintaining accurate member records, preparing and...


  • Stuart, Florida, United States PoolCorp Full time

    About the JobWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Horizon Distributors, Inc., a subsidiary of POOLCORP. As a key member of our sales center team, you will play a critical role in empowering our customers to build, manage, and grow successful landscape businesses.ResponsibilitiesCustomer...


  • Stuart, Florida, United States MILLENNIUMSOFT Full time

    Job Title: Call Center RepresentativeJob Summary:We are seeking a highly skilled Call Center Representative to join our team at MillenniumSoft. As a Call Center Representative, you will be responsible for verifying new patient insurance coverage, re-verifying existing patient insurance coverage, and communicating with patients and billing departments to...


  • Stuart, Florida, United States US Paverscape Inc Full time

    Job SummaryWe are seeking a highly motivated and organized Receptionist to join our team at U.S. Paverscape, Inc. in Stuart, FL. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAnswer all incoming calls and direct them to the appropriate...