Field Sales Engineer Specialist
3 weeks ago
Job Overview
We are seeking a highly skilled Field Sales Engineer to join our team in Kramer North America Sales. As a Field Sales Engineer, you will provide pre-sales technical and design support for all Kramer products, working closely with industry partners to build and present technical solutions.
The ideal candidate will have strong planning, critical thinking, and presentation skills, as well as existing technical knowledge and a strong understanding of the full sales lifecycle. This is a remote position with 50% travel expected annually.
Key Responsibilities:
- Manage and drive the technical evaluation stage of the sales process, including presentations, demonstrations, communication, design, and working closely with the sales team as a key technical advisor.
- Act as lead sales engineer during the pre-sales process through solution implementation.
- Provide support to the sales team in identification, solution design, and customer presentation for sales opportunities.
- Review project designs and recommend appropriate Kramer product solutions.
- Provide on-site/remote support to capture worksite details and create detailed Scope of Work for all projects.
- Identify all technical issues for customers/accounts to help ensure customer satisfaction through all stages of the sales process.
- Support in driving product demand creation delivered through Pro AV and extensive IT network of resellers.
- Participate in trade shows and events as needed, sharing information on Kramer products and services.
Requirements:
- 5+ years' experience in technical/field sales engineering, with focus on managing high-level, complex client relationships from supply chain to end-user.
- Extensive technical background required, with strong understanding of professional A/V integration services and practices, networking, streaming, and IT value chains.
- CTS (required) or CTS-D (preferred) Certifications.
- Strong understanding of AV Room Control Systems including serial and IP communications.
- Ability to read and interpret project Floor Plans and System Flow line drawings.
- Ability to travel domestically up to 50% of the year.
- Ability to multi-task and manage several projects at one time.
$120,000 - $150,000 per year
Kramer offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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