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Manager of Quality Assurance

2 months ago


Queens, New York, United States Catholic Charities Brooklyn and Queens Full time

Quality Assurance Supervisor

Become a vital part of our organization at Catholic Charities Brooklyn and Queens, where your contributions will significantly impact the community. With a legacy spanning over 125 years, we provide a diverse range of services aimed at uplifting lives. As the Quality Assurance Supervisor, your primary role will involve managing evaluation processes, ensuring adherence to quality benchmarks, and resolving any emerging challenges. You will collaborate closely with program personnel to assess all operations and guarantee compliance with funding stipulations.

Key Responsibilities:

  • Oversee evaluation initiatives and quality assurance protocols.
  • Facilitate compliance with organizational standards and grant obligations.
  • Engage with staff to promote best practices in program evaluation.

Qualifications:

  • Master's degree in a relevant discipline.
  • Proven experience in evaluation methodologies.
  • Background in mental health administration.
  • Familiarity with statistical analysis tools.
  • Excellent verbal and written communication abilities.

Benefits:

  • Comprehensive paid time off.
  • Health benefits including Medical, Dental, and Vision.
  • Retirement savings plan with agency contribution.
  • Life insurance coverage.
  • Access to training programs and additional voluntary benefits.