Quality Assurance Specialist

2 days ago


Queens, New York, United States The Salvation Army Full time
Job Title: Quality Assurance Specialist

Join The Salvation Army team as a Quality Assurance Specialist and play a vital role in ensuring the highest standards of quality and safety in our DDS network.

Responsibilities:
  • Develop and implement a quality assurance program to ensure compliance with TSA, NYS, and NYC policies, directives, and laws.
  • Conduct scheduled and unscheduled audits of ICF, IRA, and Family Care homes to ensure compliance with regulations.
  • Investigate incidents and ensure that corrective actions are implemented.
  • Provide training and support to employees to improve quality of care and services.
  • Collaborate with program managers and assistant program managers to improve program operations and reduce spending.
  • Oversee the collective purchasing program to increase quality and reduce spending.
  • Work closely with the DDS GNY Property department to ensure all locations are safe and well-maintained.
  • Discipline employees when necessary to ensure the safety and well-being of residents.
  • Maintain accurate and timely records and reports regarding resident health and safety and program quality.
  • Submit documents to IRMA and serve as liaison between OPWDD and the Justice Center.
Qualifications:
  • Bachelor's degree or more than 5 years' experience in management, leadership, or Human Resources management.
  • At least 5 years' experience of proven staff supervision.
  • Excellent organizational, time management, and interpersonal skills.
  • Certified investigator and SCIP-R and First Aid/CPR certified.
  • Valid Driver's license preferred.


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