Senior Claims Director

14 hours ago


Wilmington, Delaware, United States CHUBB Full time

Senior Claims Director

This role focuses on technical claim handling for Chubb insureds nationwide. As a Senior Claims Director, you will manage complex general liability and automobile claims, both litigated and non-litigated. Your responsibilities will include investigation, coverage determination, reserving, negotiation, and settlement or trial strategies. This position requires some travel and coordination with internal and external business partners.

Key Responsibilities

  • Manage a hybrid schedule with 3/2 office/work from home schedule.
  • Provide outstanding customer service and work with insureds, brokers, and TPAs to adjust mainstream casualty, specialty risks, and business auto claims.
  • Analyze coverage and communicate coverage positions under the direction of a supervisor and coverage unit.
  • Conduct, coordinate, and direct investigations into loss facts and third-party damages.
  • Direct and closely monitor assignments to experts and defense counsel.
  • Evaluate information on coverage, liability, and damages to determine exposure to insureds and the company.
  • Set reserves within authority or make claim recommendations to supervisors.
  • Travel to conferences, mediations, and trials as necessary.

Requirements

  • 10+ years of experience as a claims professional or attorney with specialized and technical competence in high-exposure claims.
  • Strong background in Automobile and General Liability (GL) experience, including Products, Premises Liability, Oil/Gas and Energy, Trucking, and Advertising Injury claims.
  • Demonstrated ability in dealing with significant coverage matters, including Additional Insured analyses.
  • Understanding of insurance and legal principles.
  • Knowledge of Property & Casualty Group coverage and services.
  • Working knowledge of industry best practices and procedures.
  • Ability to work independently and assimilate learning materials on various subjects.
  • Excellent interpersonal communications and negotiation skills.
  • Ability to make prompt, intelligent decisions based on detailed analysis of complex issues.
  • Demonstrated strong relational skills in adverse or high-pressure situations.


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