Senior Claims Director
14 hours ago
Senior Claims Director
This role focuses on technical claim handling for Chubb insureds nationwide. As a Senior Claims Director, you will manage complex general liability and automobile claims, both litigated and non-litigated. Your responsibilities will include investigation, coverage determination, reserving, negotiation, and settlement or trial strategies. This position requires some travel and coordination with internal and external business partners.
Key Responsibilities
- Manage a hybrid schedule with 3/2 office/work from home schedule.
- Provide outstanding customer service and work with insureds, brokers, and TPAs to adjust mainstream casualty, specialty risks, and business auto claims.
- Analyze coverage and communicate coverage positions under the direction of a supervisor and coverage unit.
- Conduct, coordinate, and direct investigations into loss facts and third-party damages.
- Direct and closely monitor assignments to experts and defense counsel.
- Evaluate information on coverage, liability, and damages to determine exposure to insureds and the company.
- Set reserves within authority or make claim recommendations to supervisors.
- Travel to conferences, mediations, and trials as necessary.
Requirements
- 10+ years of experience as a claims professional or attorney with specialized and technical competence in high-exposure claims.
- Strong background in Automobile and General Liability (GL) experience, including Products, Premises Liability, Oil/Gas and Energy, Trucking, and Advertising Injury claims.
- Demonstrated ability in dealing with significant coverage matters, including Additional Insured analyses.
- Understanding of insurance and legal principles.
- Knowledge of Property & Casualty Group coverage and services.
- Working knowledge of industry best practices and procedures.
- Ability to work independently and assimilate learning materials on various subjects.
- Excellent interpersonal communications and negotiation skills.
- Ability to make prompt, intelligent decisions based on detailed analysis of complex issues.
- Demonstrated strong relational skills in adverse or high-pressure situations.
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