Customer Service Ambassador

2 months ago


Charlotte, North Carolina, United States Wesco Full time

Job Summary: As a Customer Service Representative at Wesco, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Analyze customer service needs and refer to other departments as needed.
  • Process payments and manage customer accounts.
  • Provide solutions and communicate effectively with customers.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Strong customer service skills.
  • Ability to analyze customer needs and refer to other departments as needed.

About Wesco: Wesco is a leading provider of [industry-specific services]. We are committed to delivering exceptional customer service and support to our clients.


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