Sales and Service Representative
2 weeks ago
Position Overview
As a vital member of our team, you will be responsible for operating the cash register to accurately process all transactions. Your role will also include maintaining the cleanliness and appeal of the store environment, both inside and out.
Key Responsibilities
- Provide exceptional customer service by being friendly and approachable.
- Familiarize yourself with all products, including their features and benefits, to assist customers effectively.
- Implement up-selling techniques as guided by management to enhance sales.
- Report any discrepancies in sales, cash handling, or operations to the store manager promptly.
- Complete shift-change reports in accordance with company protocols.
- Ensure all sales are recorded accurately using the cash register.
- Maintain accurate records of inventory adjustments, including markups, markdowns, and returns.
- Keep the store's interior and exterior clean and well-organized at all times.
- Regularly stock and arrange merchandise on shelves and display units.
- Prepare high-margin products such as beverages as directed by management.
- Collaborate with team members to fulfill cleaning and maintenance tasks.
- Perform snow removal from sidewalks and designated areas as needed.
- Stay visible to customers to provide assistance and maintain a welcoming atmosphere.
- Carry out additional duties as assigned by management.
Qualifications
Ability to read, write, and communicate effectively in English.
Company Values
We are committed to promoting our company values and adhering to all policies and procedures to ensure a positive shopping experience for our customers.
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