Retail Customer Support Specialist

1 week ago


South Glens Falls, New York, United States 7-Eleven Full time
7-Eleven - Retail Customer Support Specialist - "Flexible Availability" preferred

Focuses on delivering exceptional service to patrons while operating a cash register and engaging on the sales floor; ensures that merchandise meets the necessary stock levels and presentation criteria; maintains cleanliness and safety protocols to the highest standards; warmly welcomes customers and promotes products to enhance sales; strives to ensure that customers depart with a positive impression of the Company and are inclined to return.

Key Responsibilities:
  • Delivers friendly, personalized customer service by greeting each patron, assisting with purchases, promoting products, and ensuring availability of items for sale.
  • Operates a Point of Sale (POS) system and manages customer queues to streamline the sales process; prioritizes customer service above all other tasks.
  • Maintains comprehensive knowledge of products and services available through the Company and is proficient in executing related transactions.
  • Complies with federal, state, and local regulations, ensuring the prohibition of selling age-restricted items to individuals below the legal age.
  • Actively participates in promoting initiatives introduced by the Company; ensures compliance with established standards.
  • Plus numerous additional responsibilities.



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