Field Service Technician
2 weeks ago
Job Title: Installation & Service Technician
Location: Yakima, WA (Travel Required)
Company: Kemp's Machine Co., Inc.
About Us: At Kemp's Machine Co., Inc., we are dedicated to delivering exceptional quality, innovation, and ethical business practices. As a leader in providing superior integration, fabrication, and welding solutions, we seek a committed Installation & Service Technician to enhance our dynamic workforce. If you have a passion for precision, professionalism, technology, and continuous improvement, we want to hear from you.
Position Overview: In the role of Installation & Service Technician at Kemp's Machine Company, you will be instrumental in the successful installation and ongoing service of our products. This position demands high technical expertise and precision. The technician is vital for the optimal operation and maintenance of intricate machinery and equipment. Your ability to troubleshoot, maintain, and repair equipment will significantly influence operational efficiency, system reliability, and overall productivity.
Key Responsibilities:
- Interpreting and understanding layout and installation drawings and specifications.
- Conducting routine maintenance checks and coordinating repairs as necessary.
- Troubleshooting equipment and diagnosing operational issues.
- Implementing preventative maintenance strategies to extend equipment lifespan.
- Replacing damaged or outdated components in machinery.
- Collaborating with team members to improve system performance.
- Documenting and maintaining records of inspections, repairs, and maintenance activities.
- Executing installations of fabricated and welded components and machinery with precision and adherence to specifications.
- Engaging with customers to identify and resolve any issues that may arise during or after installation.
- Traveling up to 40% of the time to customer sites, including international destinations, to conduct installations and obtain factory certifications.
- Communicating effectively with customers to provide clear instructions and resolve any problems.
- Embracing constructive feedback to continuously enhance performance and skills.
- Ensuring compliance with all health and safety regulations in the workplace.
- Maintaining accurate records of installations, including time logs, materials used, and any issues encountered.
- Experience and knowledge of low voltage electrical systems is a plus but not mandatory.
Qualifications:
- Experience: Proven experience in fabrication and welding, with a strong track record in successful equipment installations.
- Skills: Excellent attention to detail, organizational skills, and the ability to manage time efficiently.
- Independence: Ability to work well independently and handle tasks with minimal supervision.
- Travel: Willingness to travel up to 40% of the time, including international travel.
- Must possess a valid passport.
- Communication: Strong communication skills, both verbal and written, to interact effectively with customers and team members.
- Learning: Openness to learning new techniques and technologies, including obtaining factory certifications from our esteemed partners.
- Ethics: Demonstrated commitment to honesty, hard work, and high ethical standards.
Why Join Us?
- Professional Growth: Opportunity to gain factory certifications from leading vendors abroad and expand your skills.
- Dynamic Work Environment: Engage in diverse projects and travel to exciting locations.
- Ethical Culture: Be part of a company that values integrity, dedication, and high ethical standards.
- Benefits:
- Paid Holidays
- Medical Insurance
- Dental Coverage
- IRA Plan
- Vacation
Kemp's Machine Co., Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Become a key player in our team dedicated to excellence and innovation.
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