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Service Solutions Technician
2 months ago
Eaton's Critical Power Solutions Division is excited to announce an opening for a Service Solutions Technician to become part of our elite customer service team.
This role offers the flexibility of working remotely from a home office, with occasional travel of up to 25% to support our clients in the Central Washington area. A company vehicle will be provided, along with relocation assistance.
The anticipated annual salary range for this position is $52,499 - $76,999.Please note that the salary range mentioned is a general guideline. Actual salaries will be determined based on the candidate's skills, experience, and qualifications, as well as market conditions.
Key Responsibilities:
Eaton's Critical Power Solutions Division specializes in the design, manufacturing, and servicing of Uninterruptible Power Supply (UPS) systems, batteries, and electronic products that ensure power reliability in critical applications.
In this position, you will be responsible for conducting on-site emergency repairs, start-up services, and preventative maintenance in an on-call capacity across the region.
You will also offer technical support to clients and act as a technical consultant regarding the operational or maintenance aspects of system equipment.
Why Choose Eaton?Join a world-class service organization that has achieved 12 consecutive years of growth.
Be part of a company that prioritizes your health and safety. Eaton equips our technicians with the necessary training, tools, and personal protective equipment (PPE) to ensure safety on the job.
Enjoy opportunities for career advancement through a structured technical track, as well as broader career options within Eaton's various business functions.
Engage in continuous hands-on learning at a premier training facility, along with field-based mentoring.
Receive a competitive salary and benefits package, including 401K, medical, dental, tuition reimbursement, paid holidays, and vacation.
Utilize tools such as a company vehicle, laptop, hand tools, meters, and smartphone.
Participate in award-winning initiatives aimed at recruiting and supporting military veterans and their families.
Basic Qualifications:
High School Diploma or GED from an accredited institution.
A minimum of two (2) years of experience in Power Systems, Battery technologies, and/or Electronics (coursework and internship experience are considered).
Must possess and maintain a valid and unrestricted State Driver's license.
Must be legally authorized to work in the United States without company sponsorship, now or in the future.
Preferred Qualifications:
Associate's Degree in Electrical, Electronics, or a related field from an accredited institution, or currently enrolled in a Bachelor's degree in Engineering program from an accredited institution.
Ability to interpret schematic drawings and possess knowledge of troubleshooting, testing, and repair techniques.
Electrical Technology Certificate from an accredited institution.
Position Success Criteria:
Ability to collaborate with other Service Solutions Technicians and follow directions from the lead technician on site.
Willingness to undergo and pass customer entrance requirements, which may include periodic background checks and drug screenings.
The incumbent may be required to perform various physical tasks, including repetitive lifting/carrying, pushing/pulling, standing, climbing, squatting, bending, kneeling, or driving extended distances; ability to lift up to 75lbs.
Strong understanding of single-phase and three-phase circuit theory; analog and digital electronic circuit theory; and microprocessor controls and programming.
Ability to perform phase rotation and phase alignment checks.
Basic understanding of network functionality and sealed and wet-celled battery theory and application.
Familiarity with the proper use of hand tools and when to use insulated tools.
Commitment to safety and compliance with company and customer safety regulations.
Must demonstrate proficiency in products and field processes before being dispatched to the field.
Must provide high-quality service.
Self-starter and motivator.
Proficiency in PC applications, including Microsoft Windows, Office, and Outlook.
Strong written and verbal communication skills.
We are dedicated to ensuring equal employment opportunities for all job applicants and employees.
Employment decisions are based on job-related reasons, regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton considers qualified applicants regardless of criminal histories, consistent with local laws.To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please reach out to discuss your specific needs.
Only accommodation requests will be accepted through this channel.We recognize that comprehensive benefit programs are vital for employees and their families.
Eaton offers various Health and Welfare benefits, as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.
For more details, please refer to:
Eaton Benefits Overview.
Keep in mind that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
