Customer Service Representative

1 day ago


Iowa City, Iowa, United States Randstad Full time
Customer Service Technician Job Description

We are seeking a highly organized and customer-focused Customer Service Technician to join our team at Randstad. As a Customer Service Technician, you will be responsible for providing technical assistance, troubleshooting, and product information to customers over the phone.

Key Responsibilities:
  • Provide technical support and troubleshooting assistance to customers
  • Offer product information and warranty assistance
  • Process parts orders and provide basic product knowledge of water heaters
Requirements:
  • High school diploma or equivalent required
  • 0 years of experience in customer service or technical support
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and juggle competing priorities
What We Offer:
  • Competitive hourly rate of $16 - $16.01
  • First shift with a 4-week training period
  • Opportunity to work with a rapidly growing company and make an immediate impact

We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us. Pay offered to a successful candidate will be based on several factors including education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



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