Restaurant Support Associate

2 weeks ago


Charlotte, North Carolina, United States FS Food Group Full time

Server Assistant - Little Mama's

Department: Hourly Location: Charlotte, NC

Position Overview

At Little Mama's, we embrace the essence of a traditional Italian American eatery, reminiscent of the classic establishments from the past. Our venue is a part of the FS Food Group family, where we celebrate time-honored family recipes alongside a vibrant selection of wines and Italian cocktails.

Key Responsibilities:

  • Familiarize yourself with the menu and daily specials.
  • Understand table and seat assignments.
  • Accurately time and deliver food orders to guests.
  • Communicate the names of dishes when serving to customers.
  • Maintain cleanliness at the food runner/expo station.
  • Receive constructive feedback from management.
  • Assist in bussing tables and transporting dirty dishware as needed.
  • Perform additional tasks as directed by management.

Shift Flexibility: Availability to work various shifts, including holidays, evenings, and weekends is essential.

Ideal Candidate Profile:

We seek individuals with a background in guest service, possessing strong English communication skills, and experience in a high-volume dining environment. The ability to stand for extended periods and lift up to 25 pounds is crucial. A commitment to teamwork, a passion for providing exceptional service, and a positive demeanor are key attributes we value.

Requirements:

  • Must be at least 18 years old.
  • Effective communication skills in English with colleagues and management.
  • Willingness to stand, walk, lift, and carry trays/bus tubs.
  • Exhibit a positive attitude.
  • Adhere to uniform standards.
  • Engage in side tasks during slower service periods.
  • Proactively seek assistance or clarification when needed.
  • Accommodate special requests from guests.
  • Demonstrate teamwork.
  • Practice safe lifting techniques when handling trays and hot items.
  • Punctuality for scheduled shifts and availability for events is required.
  • Utilize professional language consistently.

Company Overview:

Little Mama's draws inspiration from the classic Italian dining experiences of New England in the 1960s and 70s. We pride ourselves on serving well-crafted traditional dishes in a welcoming atmosphere. Our menu features simple yet elegant offerings, including fresh pasta and expertly prepared steaks.

FS Food Group is committed to equal opportunity employment. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.



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