Senior Director of Unified Endpoint Management

2 days ago

Juneau, Alaska, United States Marriott Full time
Job Summary

We are seeking a highly experienced and skilled Senior Director to lead our Unified Endpoint Management (UEM) division. As a key member of our Technology Workplace Tower leadership team, you will be responsible for overseeing the implementation, maintenance, and optimization of our UEM platform, ensuring security and compliance across all endpoints, and managing a team of approximately 15 people.

Key Responsibilities
  1. Oversee the implementation, maintenance, and optimization of the UEM platform
  2. Manage diverse device ecosystems including Windows, Mac, iOS, and Android
  3. Develop and implement policies for device lifecycle management
  4. Lead image management for various operating systems
  5. Implement and maintain security policies across all managed devices
  6. Ensure compliance with industry standards and regulations
  7. Manage a team of approximately 15 people, including direct reports, team members, and external contractors
  8. Apply product management principles to UEM solutions
  9. Utilize SAFe and Agile methodologies in project execution and team management
  10. Drive strategic decisions regarding UEM platform evolution and integration
  11. Oversee hardware refresh cycles and OS upgrade strategies
  12. Collaborate with security teams to address endpoint-related threats and vulnerabilities
  13. Establish and manage relationships with hardware suppliers and software vendors
  14. Oversee budget management and maintain fiduciary responsibility
  15. Aid other teams in the adoption of new technologies and innovations
  16. Support compliance efforts by maintaining and documenting procedures and reporting systems
Requirements
  1. Undergraduate degree and/or equivalent combination of experience, education, and certification
  2. 10+ years of technology leadership experience with a blend of deep technical knowledge and a customer-focused mindset
  3. 6+ years managing direct reports and Service Provider teams
  4. 5+ years experience delivering large-scale endpoint management technology solutions
  5. Extensive experience with UEM platforms, preferably including Bigfix, Intune, Workspace One or similar
  6. Experience in managing global teams and initiatives
  7. Experience working with remote and offshore development teams
  8. Strong understanding of various operating systems (Windows, Mac, iOS, Android)
  9. Experience with endpoint security and compliance in enterprise environments
  10. Demonstrated ability in design thinking and understanding user journeys
  11. Proven track record in utilizing data and analytics to drive decision making
  12. Strong innovation skills and ability to adapt to rapidly changing technological landscapes
  13. Excellent communication and stakeholder management skills
  14. Knowledge of compliance requirements in technology environments
  15. Functional knowledge of SAFe/Agile framework
  16. Functional knowledge of Product Management
Preferred Qualifications
  1. Graduate Degree in Information Technology, Management or related discipline
  2. 5+ years experience leading and engaging highly technical architecture, engineering and operations teams
  3. 5+ years of hands on technical experience in digital infrastructure and/or development teams
  4. Demonstrated ability to manage a large, diverse portfolio of technologies and projects, while balancing short-term goals and long-term vision
  5. Comfortable applying a combination of qualitative and quantitative methods to define success
  6. Expert problem solver that is able to solve challenges across people, process and technology
  7. Ability to build strong relationships and network throughout the broader IT community
  8. Experience in the security, implementation and operational support of mission critical products
  9. Strong influencing skills and an ability to overcome barriers while driving change
  10. Experience in researching emerging technologies and trends, standards, and products
  11. Experience in developing technology roadmaps and strategies
Additional Information

This role reports directly to the Vice President and is part of the leadership team of the Technical Workplace Products tower. The position plays a key role in the company's global digital transformation initiatives. Change management skills are crucial for driving adoption of new technologies and practices. The successful candidate will be expected to balance innovation with compliance and security needs. Performance will be measured on factors such as successful technology adoption rates, user satisfaction, system performance, and efficiency of operations.

The salary range for this position is $134,700 to $255,930 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants.

Washington Applicants Only: Employees will accrue PTO balance for every hour worked and eligible to receive a minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 28 days after the date of this posting, September 18, 2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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