Customer Service Representative
2 weeks ago
Position Overview
The Sales Associate plays a vital role in ensuring the efficient functioning of the retail establishment. This position encompasses responsibilities such as managing inventory, upholding store cleanliness, delivering exceptional customer service, and executing financial transactions with precision.
Key Responsibilities:
- Execute daily tasks to guarantee smooth store operations.
- Restock shelves and keep track of inventory levels.
- Ensure a tidy and organized shopping environment.
- Provide exemplary customer service and resolve customer inquiries.
- Accurately and efficiently handle financial transactions.
All responsibilities will align with the organization's strategic vision. Management retains the right to assign or reassign duties as necessary. Compliance with Equal Employment Opportunity laws and other relevant regulations is mandatory.
Qualifications:
- Equivalent combination of education and experience may be considered.
- Preferred: One or more years of experience in a retail setting.
- No specific licensure or certification required.
Essential Skills:
- Active listening abilities.
- Demonstrating ongoing value to the organization.
- Proactive approach to tasks.
- Ability to multitask and prioritize effectively.
- Commitment to operational excellence.
- Strong time management skills.
- Exhibit proper customer service and sales techniques.
- Adhere to company uniform policies.
- Understand compliance with timekeeping procedures.
- Familiarity with cash register operations and related financial processes.
Core Competencies:
- Change Agility: Ability to identify and adapt to organizational changes that enhance effectiveness and efficiency.
- Collaboration: Work effectively with others to achieve shared objectives.
- Decision Making: Make informed decisions that contribute to team success.
- Drive for Results: Focus on achieving challenging performance goals.
- Team Building: Foster trust and support within the team.
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