Customer Service Representative

7 days ago


El Paso, Texas, United States Chick-fil-A Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional dining experiences for our guests and ensuring that every interaction is memorable and positive.

Key Responsibilities:

  • Provide top-notch customer service to every guest, ensuring that their needs are met and exceeded
  • Work collaboratively with the team to maintain a clean and welcoming environment
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment
  • Manage cash handling and maintain a high level of accuracy and attention to detail
  • Stay up-to-date on menu items, promotions, and company policies to provide informed and helpful responses to guests
  • Participate in ongoing training and development to improve skills and knowledge
  • Adhere to company policies and procedures, including those related to food safety and quality
  • Perform other duties as assigned by management

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Strong attention to detail and accuracy
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • High school diploma or equivalent required; prior customer service experience preferred

What We Offer:

  • A fun and dynamic work environment with opportunities for growth and development
  • A competitive hourly wage and opportunities for advancement
  • A comprehensive training program to help you succeed in your role
  • A team-oriented culture that values collaboration and teamwork
  • A commitment to providing exceptional customer service and ensuring guest satisfaction


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