Data Network Specialist

6 days ago


Birmingham, Alabama, United States Vantage Point Solutions Inc Full time
Data Network Specialist

Vantage Point Solutions, a leading telecommunications consulting and engineering firm, is seeking a skilled professional to join our team of experts. We have an immediate opening for a Data Network Specialist at our Birmingham, AL location.

Key Responsibilities
  • Administer routers and switches to ensure optimal network performance
  • Diagnose and remediate ISP network problems using ticketing systems
  • Collaborate with vendors to resolve network issues and implement solutions
  • Respond to customer service requests in a prompt and courteous manner
  • Develop Method of Procedures (MOP) and configuration scripts for network maintenance
  • Perform periodic network maintenance, including software upgrades and diagnostics
  • Manage and document configuration changes and network architectures using tools like Excel, Word, and Visio
  • Communicate technical information to non-technical individuals
  • Stay up-to-date with industry trends and apply knowledge to the position
  • Evaluate networking equipment and software solutions for clients
Requirements
  • Bachelor's degree in Computer Information Systems, Computer Science, or a related field
  • Experience with Cisco and Juniper hardware is a plus
  • Strong written communication skills across multiple platforms
  • Proficiency in common Microsoft programs, including Outlook, Word, Excel, Visio, PowerPoint, and Teams
Benefits
  • Health Insurance
  • Bonus
  • 401(k)
  • Paid Time Off
  • Life Insurance
  • Employee Stock Ownership Program


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