Front of House Leadership Position
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to lead our Front of House team. As a key member of our leadership team, you will be responsible for maintaining a positive and productive work environment, ensuring excellent customer service, and driving business results.
Key Responsibilities- Leadership and Team Management
- Recruit, train, and develop a high-performing team of restaurant staff
- Provide coaching and feedback to team members to ensure they meet performance expectations
- Maintain a positive and respectful work environment
- Customer Service and Experience
- Ensure that all customers receive excellent service and have a positive dining experience
- Address customer complaints and concerns in a professional and timely manner
- Operations and Logistics
- Oversee the daily operations of the restaurant, including inventory management, scheduling, and supply chain management
- Ensure that all restaurant systems and processes are running efficiently and effectively
- Business Results and Growth
- Develop and implement strategies to drive sales growth and increase customer loyalty
- Monitor and analyze sales data to identify trends and areas for improvement
- 3+ years of experience in a leadership role in the food service industry
- Proven track record of driving business results and improving customer satisfaction
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Flexible scheduling and work-life balance
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