Front End Department Manager

2 weeks ago


Chesapeake, Virginia, United States Kroger Full time
Job Title: Front End Leader

At Kroger, we're committed to creating an exceptional customer experience through our Front End team. As a Front End Leader, you'll play a critical role in driving sales, improving customer satisfaction, and maintaining a safe and clean store environment.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service by answering questions, making product recommendations, and resolving customer complaints.
  • Store Operations: Assist in managing the Front End department, including scheduling, inventory management, and cash handling.
  • Team Leadership: Supervise and train Front End associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Inventory Management: Monitor and control inventory levels, including ordering and receiving merchandise.
  • Loss Prevention: Identify and report any potential security risks or incidents.
Requirements:
  • Customer Service Experience: Proven ability to provide excellent customer service in a fast-paced retail environment.
  • Leadership Skills: Ability to lead and motivate a team to achieve sales and customer satisfaction goals.
  • Communication Skills: Effective communication and interpersonal skills to work with customers, associates, and management.
  • Basic Math Skills: Ability to perform basic math calculations, including counting, addition, and subtraction.

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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