Front Desk Coordinator

5 days ago


Harlingen, Texas, United States The Joint Chiropractic Full time
About the Role

We are seeking a highly motivated and customer-focused Front Desk Coordinator to join our team at The Joint Chiropractic. As a key member of our staff, you will be responsible for providing exceptional patient service, managing patient flow, and contributing to the success of our clinic.

Key Responsibilities
  • Provide excellent customer service to patients and members, ensuring a positive experience at our clinic.
  • Manage patient flow, ensuring efficient and timely check-in and check-out processes.
  • Process transactions, maintain accurate patient accounts, and handle cash and credit transactions.
  • Participate in marketing and sales opportunities to attract new patients and promote our services.
  • Work cohesively with the team to achieve sales goals and maintain a positive and productive work environment.
  • Stay up-to-date on membership options, packages, and promotions to effectively communicate with patients and members.
  • Recognize and support team goals, creating and maintaining positive relationships with team members.
  • Maintain a clean and organized workspace, adhering to clinic standards.
  • Confidently present and sell memberships and visit packages to patients and members.
  • Keep management informed of member concerns and follow manager's policies, procedures, and direction.
  • Be willing to learn and grow, accepting constructive criticism in a positive manner and using it as a learning tool.
Requirements
  • High school diploma or equivalent (GED) required.
  • Previous sales experience and strong phone and computer skills preferred.
  • Ability to stand and/or sit for long periods of time and lift up to 50 pounds.
  • Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.
About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager, and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness.



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