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Account Associate Benefits Specialist
2 months ago
We are seeking a highly organized and detail-oriented Account Associate Benefits Specialist to join our team at Alliant Insurance Services. In this role, you will be responsible for the daily processing of various client-related service issues and administrative tasks that support the overall client relationship.
Key Responsibilities- Investigate and resolve client and employee issues related to enrollment or billing discrepancies, communicating results to relevant stakeholders.
- Analyze, reconcile, prepare, and send client invoices.
- Analyze, prepare, and send client reporting.
- Monitor and process inbound enrollment and employee payroll files, following up with relevant parties when files are not received as expected.
- Conduct audits on enrollment and payroll files to ensure accuracy of employee data.
- Post and send accurate enrollment and payroll files daily to relevant parties.
- Analyze and make recommendations to supervisors in solving data discrepancies.
- May attend benefit fairs to explain various voluntary products to client employees.
- Participate in new client implementation calls with the Implementation Team.
- Bachelor's degree or equivalent combination of education and experience.
- 1-2 years of related work experience, with accounting and/or auditing experience preferred.
- Valid insurance license preferred.
- Must continue to meet Continuing Education requirements for license renewal.
- Encouraged to complete Career Path requirements as communicated by supervisor.
We are proud to provide comprehensive, high-quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.