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Account Associate Benefits Specialist

2 months ago


Phoenix, Arizona, United States alliant_commercial_realty_services Full time
About the Role

We are seeking a highly organized and detail-oriented Account Associate Benefits Specialist to join our team at Alliant Insurance Services. In this role, you will be responsible for the daily processing of various client-related service issues and administrative tasks that support the overall client relationship.

Key Responsibilities
  • Investigate and resolve client and employee issues related to enrollment or billing discrepancies, communicating results to relevant stakeholders.
  • Analyze, reconcile, prepare, and send client invoices.
  • Analyze, prepare, and send client reporting.
  • Monitor and process inbound enrollment and employee payroll files, following up with relevant parties when files are not received as expected.
  • Conduct audits on enrollment and payroll files to ensure accuracy of employee data.
  • Post and send accurate enrollment and payroll files daily to relevant parties.
  • Analyze and make recommendations to supervisors in solving data discrepancies.
  • May attend benefit fairs to explain various voluntary products to client employees.
  • Participate in new client implementation calls with the Implementation Team.
Requirements
  • Bachelor's degree or equivalent combination of education and experience.
  • 1-2 years of related work experience, with accounting and/or auditing experience preferred.
  • Valid insurance license preferred.
  • Must continue to meet Continuing Education requirements for license renewal.
  • Encouraged to complete Career Path requirements as communicated by supervisor.
What We Offer

We are proud to provide comprehensive, high-quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.