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Head Host
2 months ago
Key Responsibilities
- Serve as the initial and final point of contact for guests in the restaurant, dining area, or lounge.
- Manage and organize reservations to ensure appropriate table assignments.
- Greet and welcome guests at the entrance in accordance with company standards, escorting them to their designated tables or seating areas while they await table readiness.
- Foster a warm and inviting atmosphere for guests, ensuring an exceptional dining experience that encourages repeat visits due to outstanding service.
- Express gratitude and bid farewell to guests with sincere appreciation upon their departure.
- Engage with guests to gather feedback, ensuring satisfaction with both culinary offerings and service quality.
- Address customer concerns, inquiries, and suggestions, continuously aiming to enhance service delivery.
- Anticipate and respond to guests' needs, ensuring all information provided is accurate and up-to-date.
- Communicate clearly and professionally with guests, patrons, and staff at all times.
- Act as a liaison between the kitchen and food and beverage servers to ensure a unified approach to service.
- Oversee all operations within the dining area.
For more information about Sabai Thai Restaurant, please visit.