Aerospace Claims Manager
5 days ago
We are seeking a highly skilled and experienced Aerospace Claims Manager to join our team at AIG. As a key member of our Claims department, you will be responsible for managing the Hull, Light Aircraft & Vertical Unit team, including direct reporting responsibility for a team of approximately eight adjustors located throughout the US.
Key Responsibilities:
- Manage and oversee AIG's NA Aerospace Claim portfolio and adjust AIG's NA Aerospace complex aircraft damage claims.
- Provide strong technical Aerospace claim leadership across the general aviation sub-class within NA Aerospace Claims aimed at ensuring the best possible loss outcomes through Total Cost of Claim management and initiatives.
- Delegate, in accordance with Global guidelines, reserving, payment and settlement authority to NA Aerospace claim team members in conjunction with Global International, Specialty and Aerospace Claim management.
- Communicate, update and maintain compliance with established AIG Litigation Claim guidelines, ensure appropriate and timely engagement with AIG Legal department and schedule, coordinate and host cross-functional litigated claim file roundtables.
- Work closely with Specialty leadership and Head of NA Aerospace Claims to ensure appropriate resource levels and skill sets to support the NA Aerospace claim portfolio.
- Responsible for timely and accurate reporting of NA Aerospace major claim casualties and catastrophes.
- Establish and maintain strong relationships with Global / NA Regional Aerospace underwriting, actuaries, finance, reinsurance, customers and brokers.
- Support underwriting partners in account management and new business development.
- Consistently review existing best practice guidelines and claim adjustment procedures in conjunction with the Head of NA Aerospace Claims and recommend improvements as needed to ensure best practices.
- Maintain superior Aerospace claim team skills by supporting / providing technical training, keeping claim staff current with industry custom and practice and recruiting top Aerospace claim talent.
- Lead AIG's North American Aerospace claim industry thought leadership by contributing to and participating in local market seminars, programs and industry events.
- Identify and report NA Aerospace claim trends, lessons learned and risk management opportunities to the Head of NA Aerospace claims as well as relevant Aerospace stakeholders (underwriting, actuarial, finance, risk management).
- Support Head of NA Aerospace Claims on all assigned projects and initiatives.
- Enable and facilitate NA Aerospace Claims team compliance with all appropriate governmental regulatory and AIG Corporate claims governance guidelines.
Requirements:
- Proven leadership and personnel management skills.
- Extensive Aerospace general aviation claim management experience.
- Demonstrated ability to manage a broad range of stakeholders.
- Highly collaborative approach across functions and geographies.
- Ability to manage and influence team and stakeholders across North America.
- Strong technical Aerospace claim capability to manage and oversee AIG's NA Aerospace Claim portfolio and adjust AIG's NA Aerospace complex aircraft damage claims.
- Established positive reputation and market presence in Aerospace Insurance claim management.
- Ability to manage / minimize the total cost of Aerospace claims.
About AIG:
AIG is a global leader in commercial and personal insurance solutions. We are one of the world's most far-reaching property casualty networks. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential.
We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs).
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
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