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Welcome Desk Coordinator

2 months ago

Saint Louis Park, Minnesota, United States Beth El Synagogue Full time
Job Summary

We are seeking a highly organized and detail-oriented Welcome Desk Coordinator to provide administrative support at Beth El Synagogue. The successful candidate will be responsible for ensuring a warm and welcoming presence to congregants and outside callers while maintaining building security protocols.

Key Responsibilities
  • Provide exceptional customer service by warmly welcoming guests and checking them into the building.
  • Notify relevant staff when visitors arrive for scheduled appointments.
  • Manage the phones, including answering and directing incoming calls, clearing and directing voicemails, and setting up and breaking down the phones for storage.
  • Accept and route daily mail and accept packages as needed.
  • Keep the Welcome Desk clean and organized.
Requirements
  • High school diploma or equivalent.
  • Working knowledge of Microsoft Office, Constant Contact, and Customer Relationship Management (CRM) software.
  • Familiarity with Jewish customs preferred.
  • Excellent verbal and written communication skills.
  • Organized and detail-oriented with great attention to detail.
  • Discretion with confidential and sensitive issues.
Work Environment

The Welcome Desk Coordinator will work in an indoor office environment at Beth El Synagogue, interacting frequently with congregants and guests. The position requires a combination of walking, sitting, and standing, with occasional lifting and bending.