Director of Performance Improvement and Project Management

1 day ago

Springfield, Massachusetts, United States Behavioral Health Network Full time
Job Title: Director of Performance Improvement and Project Management

We are seeking a highly skilled and experienced Director of Performance Improvement and Project Management to join our team at Behavioral Health Network. As a key member of our leadership team, you will be responsible for leading our project management and performance improvement initiatives, ensuring the delivery of high-quality results that meet business requirements and balance end-user and agency economics.

Key Responsibilities:
  • Lead project management execution, project scope monitoring, business analysis functions, and problem-solving for the team.
  • Ensure the project management team utilizes a flexible project management approach, including Waterfall and Agile methodologies.
  • Provide technical guidance on the use of no-code and low-code applications.
  • Lead teams to drive complex project management initiatives.
  • Hire and retain highly capable staff while fostering diversity and career development.
  • Set performance expectations and hold staff accountable for achieving KPIs.
  • Serve as the team's chief problem solver, imparting problem-solving strategies and skills within the team.
  • Develop key operational tools to facilitate specific processes.
  • Review all projects across accounts to determine resource and skill requirements, drive resource allocation management, and ensure the right resources are cast to the need.
  • Accountable for account-level master project plan creation and management.
  • Proactively identify opportunities to adjust processes for efficiencies.
  • Structure and lead project status reviews, lead cross-team post-mortem sessions.
  • Lead teams to develop and manage risk mitigation plans.
  • Facilitate ongoing training for staff to increase their competencies in project management and business analysis functions.
Qualifications:
  • Bachelor's Degree required, Master's Degree preferred.
  • 7-10 years project management experience required with progressive levels of responsibility.
  • Demonstrated progression in level of responsibility within a professional project management environment.
  • Healthcare experience strongly preferred.
  • Exceptional planning, coordination, management, and verbal and written communication skills required.
  • Experience with risk management, change management, communications management.
  • Strong computer skills, including Microsoft Office Suite skills, including advanced Excel skills.
  • Expertise in use of project management tools.
  • Demonstrated ability to grow mid-level producer talent, ability to effectively manage performance issues.

If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at [website URL] to apply. BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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