Pet Care Coordinator
3 weeks ago
Job Summary
The Pet Care Coordinator is a vital role at Banfield Pet Hospital, responsible for driving client and pet flow through the hospital, maximizing productivity, and ensuring exceptional client care.
Key Responsibilities
- Recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and hospital services.
- Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- Conduct administrative functions as necessary.
Requirements
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and provide exceptional client service.
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